We recover data from QNAP TS and TVS series NAS units, including RAID 1, 5, 6 and 10 volumes and thin-provisioned storage pools.
Devices we recover
- TS-230, TS-251 and other 2-bay units
- TS-453, TS-464 and other 4-bay units
- TVS series and larger rackmount units
Problems we recover from
- Storage pool errors and inaccessible volumes
- Failed or degraded RAID arrays
- Firmware update failures
- Ransomware attacks such as those that have targeted QNAP devices
QNAP devices have been targeted by ransomware in the past. If your files have been encrypted, disconnect the NAS from the network and call us before doing anything else.
How it works
We assess the drive, tell you what’s wrong and what recovery will cost, and only go ahead when you agree. We work on a copy of the drive wherever possible, so your original isn’t put at further risk.
Bring it in or call us
Walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.