If your contacts are getting strange emails from you, you’ve been locked out, or you’ve had an unexpected sign-in alert, your account may be compromised. We help you get back in, lock the attacker out and check what they did.
What we do
- Recover access to Microsoft 365, Outlook, Gmail, Google Workspace, Apple ID and social media accounts
- Sign out every unknown device and session
- Remove forwarding rules and filters the attacker added
- Turn on two-step login with an authenticator app
- Check linked accounts and password reuse
- Warn contacts and check for fraudulent payment requests
The hidden forwarding rule
Attackers often add a rule that quietly forwards or deletes certain emails, such as invoices. Changing your password doesn’t remove it. We check for these on every recovery.
Questions we get asked
Someone changed my recovery phone and email. Can I still get in?
Often, yes, through the provider’s account recovery process. We guide you through it and prepare the evidence it asks for.
Do you help businesses with several accounts?
Yes. We can review every mailbox in a Microsoft 365 or Google Workspace tenant.
Bring it in or call us
Walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.