• Skip to main content
The Willows, Unit 1, 80 Willow Walk, London SE1 5SY Mon to Sat, 9am to 6pm info@innovativeit.co.uk Contact us
Innovative IT
  • Laptops
    • All laptop repairsDell, HP, Lenovo, ASUS, Acer and more
    • Screen replacementCracked, flickering or black screens
    • Battery and chargingBatteries, DC jacks and USB-C ports
    • Keyboard and trackpadSticky keys, dead trackpads
    • Liquid damageSpills, cleaning and board repair
    • Motherboard repairNo power, no display, chip-level
    • Fan and overheatingNoisy fans, heat and shut-downs
    • Gaming laptopsAlienware, ROG, Legion, Omen, MSI
    • Password removalLocked out of Windows or the BIOS
  • Macs
    • All Mac repairsEvery model, Intel and Apple silicon
    • MacBook NeoA18 Pro, 2026
    • MacBook AirIntel and M-series
    • MacBook Pro13 to 16 inch, Intel and M-series
    • iMac21.5, 24 and 27 inch
    • Mac miniIntel and M-series
    • Mac StudioM1 Max and M2 Ultra
    • Mac ProTower, cylinder and Apple silicon
  • PCs & servers
    • All computer repairsDesktops, upgrades and networks
    • Desktop PC repairOffice PCs and all-in-ones
    • Gaming and custom PCsBuilds, graphics cards, cooling
    • Graphics card repairNo display, artefacts, burnt connectors
    • All-in-one PCsHP, Dell, Lenovo and Acer
    • Upgrades and servicingSSDs, memory and clean-outs
    • Network and softwareWi-Fi, printers, installations
    • Windows 10 end of supportUpgrade before updates stop
    • Server repairsSmall business servers
  • Consoles
    • All console repairsEvery major brand
    • PlayStationPS5 and PS4: HDMI, power, fans
    • XboxSeries X, Series S and Xbox One
    • Nintendo SwitchSwitch 2, OLED, Lite and Joy-Con
    • Steam DeckLCD and OLED
    • Handheld gaming PCsROG Ally, Legion Go, MSI Claw
    • ControllersStick drift, DualSense, Joy-Con
    • Retro consolesN64, SNES, GameCube, PS2, Game Boy
  • Data recovery
    • All data recoveryAny drive, any device
    • Hard drivesClicking, dropped or undetected
    • SSDsNVMe, M.2 and SATA
    • Deleted filesEmptied bin or formatted drive
    • USB sticks and memory cardsSD, microSD and CF cards
    • RAID and NASSynology, QNAP and servers
  • Cyber security
    • Cyber security overviewPrevention and recovery
    • Ransomware recoveryEncrypted files and ransom notes
    • Hacked email and accountsMicrosoft 365, Gmail, Apple ID
    • Virus and malware removalPop-ups, slow start-up, spyware
    • Scam clean-upGave someone remote access?
    • Business security checkA plain-English risk report
    • Microsoft 365 securityMFA, phishing and email protection
    • Backup setupBackups that survive ransomware
Book onlineBook 020 7394 2525Call

Repair guides and news

Microsoft Surface repair: common faults and when it is worth fixing

27 October 2026

Microsoft Surface devices are thin, light and well made, but that slim design has a cost when something goes wrong. Screens are bonded to the body, batteries sit under the display on most Surface Pro models, and a few faults turn up again and again. This guide covers the problems we see most often on […]

Laptops

  • Screen replacement
  • Battery and charging
  • Keyboard and trackpad
  • Liquid damage
  • Motherboard repair
  • Fan and overheating
  • Gaming laptops
  • Password removal

Macs

  • MacBook Neo
  • MacBook Air
  • MacBook Pro
  • iMac
  • Mac mini
  • Mac Studio
  • Mac Pro

PCs & servers

  • Desktop PC repair
  • Gaming and custom PCs
  • Graphics card repair
  • All-in-one PCs
  • Upgrades and servicing
  • Network and software
  • Windows 10 end of support
  • Server repairs

Consoles

  • PlayStation
  • Xbox
  • Nintendo Switch
  • Steam Deck
  • Handheld gaming PCs
  • Controllers
  • Retro consoles

Data recovery

  • Hard drives
  • SSDs
  • Deleted files
  • USB sticks and memory cards
  • RAID and NAS

Cyber security

  • Ransomware recovery
  • Hacked email and accounts
  • Virus and malware removal
  • Scam clean-up
  • Business security check
  • Microsoft 365 security
  • Backup setup

Visit the workshop

Innovative IT
The Willows, Unit 1, 80 Willow Walk
London SE1 5SY

Mon to Sat, 9am to 6pm

020 7394 2525
info@innovativeit.co.uk

Book a repair online
Book data recovery online

Contact us

Repair guides and news

Owned by Creative IT (UK) Ltd. Registered in England and Wales, company no. 05022253. ICO registration ZA060744. VAT no. GB 899 3371 60. Registered address: 80 Willow Walk, Unit 1, The Willows, London SE1 5SY.

© 2026 Innovative IT. Independent repair centre, not affiliated with Apple, Dell, HP, Lenovo, Sony, Microsoft, Nintendo or Valve.