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The Willows, Unit 1, 80 Willow Walk, London SE1 5SY Mon to Sat, 9am to 6pm info@innovativeit.co.uk Contact us
Innovative IT
  • Laptops
    • All laptop repairsDell, HP, Lenovo, ASUS, Acer and more
    • Screen replacementCracked, flickering or black screens
    • Battery and chargingBatteries, DC jacks and USB-C ports
    • Keyboard and trackpadSticky keys, dead trackpads
    • Liquid damageSpills, cleaning and board repair
    • Motherboard repairNo power, no display, chip-level
    • Fan and overheatingNoisy fans, heat and shut-downs
    • Gaming laptopsAlienware, ROG, Legion, Omen, MSI
    • Password removalLocked out of Windows or the BIOS
  • Macs
    • All Mac repairsEvery model, Intel and Apple silicon
    • MacBook NeoA18 Pro, 2026
    • MacBook AirIntel and M-series
    • MacBook Pro13 to 16 inch, Intel and M-series
    • iMac21.5, 24 and 27 inch
    • Mac miniIntel and M-series
    • Mac StudioM1 Max and M2 Ultra
    • Mac ProTower, cylinder and Apple silicon
  • PCs & servers
    • All computer repairsDesktops, upgrades and networks
    • Desktop PC repairOffice PCs and all-in-ones
    • Gaming and custom PCsBuilds, graphics cards, cooling
    • Graphics card repairNo display, artefacts, burnt connectors
    • All-in-one PCsHP, Dell, Lenovo and Acer
    • Upgrades and servicingSSDs, memory and clean-outs
    • Network and softwareWi-Fi, printers, installations
    • Windows 10 end of supportUpgrade before updates stop
    • Server repairsSmall business servers
  • Consoles
    • All console repairsEvery major brand
    • PlayStationPS5 and PS4: HDMI, power, fans
    • XboxSeries X, Series S and Xbox One
    • Nintendo SwitchSwitch 2, OLED, Lite and Joy-Con
    • Steam DeckLCD and OLED
    • Handheld gaming PCsROG Ally, Legion Go, MSI Claw
    • ControllersStick drift, DualSense, Joy-Con
    • Retro consolesN64, SNES, GameCube, PS2, Game Boy
  • Data recovery
    • All data recoveryAny drive, any device
    • Hard drivesClicking, dropped or undetected
    • SSDsNVMe, M.2 and SATA
    • Deleted filesEmptied bin or formatted drive
    • USB sticks and memory cardsSD, microSD and CF cards
    • RAID and NASSynology, QNAP and servers
  • Cyber security
    • Cyber security overviewPrevention and recovery
    • Ransomware recoveryEncrypted files and ransom notes
    • Hacked email and accountsMicrosoft 365, Gmail, Apple ID
    • Virus and malware removalPop-ups, slow start-up, spyware
    • Scam clean-upGave someone remote access?
    • Business security checkA plain-English risk report
    • Microsoft 365 securityMFA, phishing and email protection
    • Backup setupBackups that survive ransomware
Book onlineBook 020 7394 2525Call
  1. Home
  2. Consoles
  3. Handheld Gaming PC Repair

Handheld Gaming PC Repair

Illustration of a handheld gaming PC

Handheld gaming PCs are laptops squeezed into a games controller, so they suffer from both laptop and console faults. We repair the ASUS ROG Ally range, Lenovo Legion Go range, MSI Claw and Steam Deck at our workshop.

Repairs we do

  • Cracked or faulty screens and touchscreens
  • Joystick drift (Hall effect replacements where available)
  • USB-C charging port faults
  • Battery replacement
  • Noisy or failed fans
  • SSD upgrades and replacements
  • microSD card readers that stop reading cards (a known ROG Ally fault)
  • Windows reinstalls and driver problems

We check the exact model before ordering parts, because the screens and boards differ between versions.

Questions we get asked

Can you move my games to a bigger SSD?

Yes. We clone the old drive to the new one, so Windows, your games and saves come across.

Handheld gaming PC models

  • ASUS ROG Ally, Ally X and Xbox Ally
  • Lenovo Legion Go, Go S and Go 2
  • Steam Deck LCD and OLED

Related repairs

  • All console repairs
  • PlayStation
  • Xbox
  • Nintendo Switch
  • Steam Deck

Book online, bring it in or call us

Book online in two minutes, or walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.

Book a repair online Call 020 7394 2525

Consoles

  • All console repairs
  • PlayStation
  • Xbox
  • Nintendo Switch
  • Steam Deck
  • Handheld gaming PCs
  • Controllers
  • Retro consoles

Other services

  • Laptops
  • Macs
  • PCs & servers
  • Data recovery
  • Cyber security

Bring it in

The Willows, Unit 1, 80 Willow Walk
London SE1 5SY

Mon to Sat, 9am to 6pm

Call 020 7394 2525 Book a repair online Get directions

Contact Us

    Laptops

    • Screen replacement
    • Battery and charging
    • Keyboard and trackpad
    • Liquid damage
    • Motherboard repair
    • Fan and overheating
    • Gaming laptops
    • Password removal

    Macs

    • MacBook Neo
    • MacBook Air
    • MacBook Pro
    • iMac
    • Mac mini
    • Mac Studio
    • Mac Pro

    PCs & servers

    • Desktop PC repair
    • Gaming and custom PCs
    • Graphics card repair
    • All-in-one PCs
    • Upgrades and servicing
    • Network and software
    • Windows 10 end of support
    • Server repairs

    Consoles

    • PlayStation
    • Xbox
    • Nintendo Switch
    • Steam Deck
    • Handheld gaming PCs
    • Controllers
    • Retro consoles

    Data recovery

    • Hard drives
    • SSDs
    • Deleted files
    • USB sticks and memory cards
    • RAID and NAS

    Cyber security

    • Ransomware recovery
    • Hacked email and accounts
    • Virus and malware removal
    • Scam clean-up
    • Business security check
    • Microsoft 365 security
    • Backup setup

    Visit the workshop

    Innovative IT
    The Willows, Unit 1, 80 Willow Walk
    London SE1 5SY

    Mon to Sat, 9am to 6pm

    020 7394 2525
    info@innovativeit.co.uk

    Book a repair online
    Book data recovery online

    Contact us

    Owned by Creative IT (UK) Ltd. Registered in England and Wales, company no. 05022253. ICO registration ZA060744. VAT no. GB 899 3371 60. Registered address: 80 Willow Walk, Unit 1, The Willows, London SE1 5SY.

    © 2026 Innovative IT. Independent repair centre, not affiliated with Apple, Dell, HP, Lenovo, Sony, Microsoft, Nintendo or Valve.