We repair the MacBook Neo, Apple’s 13-inch laptop launched in March 2026. It has model number A3404, which you’ll find in small print on the underside.
About the A3404
- Launched: March 2026
- Chip: Apple A18 Pro
- Display: 13.0″ Liquid Retina, 2408 × 1506
- Memory and storage: 8GB, with 256GB or 512GB
- Fanless design
- Two USB-C ports (one USB 3, one USB 2) and a headphone jack
- Touch ID on some configurations
Because the MacBook Neo is a 2026 model, some replacement parts are still hard to get. We check availability and agree the price with you before ordering anything. Memory and storage are built into the logic board, so they can’t be upgraded, and recovering data from a Neo that won’t start means repairing the board. See MacBook data recovery.
Repairs we do on the MacBook Neo
- Cracked or damaged screens
- Battery replacement
- USB-C charging port faults
- Liquid damage
- Keyboard and trackpad faults
- Logic board repair
We diagnose the fault and agree the price with you before any work starts. Repairs come with a 3-month warranty.
Not sure which model you have?
On a Mac that still starts, choose Apple menu > About This Mac. Otherwise, read the “Model A” number printed on the bottom case, or bring it in and we’ll check.
Bring it in or call us
Walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.