If your laptop only works when plugged in, won’t charge at all, or the case has started to bulge, bring it in. We test the charger, the charging port and the battery separately so you only pay for the part that has actually failed.
What we repair
- Batteries that drain quickly or report “consider replacing”
- Swollen batteries lifting the trackpad or keyboard
- Loose, burnt or broken DC jacks
- Worn USB-C charging ports
- Charging circuit faults on the motherboard
- Laptops that shut down as soon as the charger is removed
Swollen battery? Stop using it
A swollen lithium battery can crack the case and, in rare cases, catch fire. Switch the laptop off, don’t charge it, and bring it in. We remove and dispose of the old battery safely.
Questions we get asked
Do you use genuine batteries?
We use original manufacturer batteries where they are available and high-quality equivalents where they are not. We will tell you which before fitting.
My charger is the problem. Can you supply one?
Yes. We can test your charger on the bench and supply a correct replacement.
Book online, bring it in or call us
Book online in two minutes, or walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.