We recover lost files from failed, dropped, clicking and undetected drives, and from accidental deletion, formatting, virus attacks and emptied Recycle Bins. We work on laptop and desktop drives from every brand, external drives, SSDs, memory cards, RAID arrays and NAS units.
What to do first
- Stop using the drive or device straight away.
- If a hard drive is clicking, beeping or not spinning, switch it off and don’t keep reconnecting it.
- Don’t run recovery software on a drive that makes unusual noises.
- Bring it in, or call us for advice.
What we recover from
- Hard drives: clicking, dropped or undetected
- SSDs: NVMe, M.2 and SATA
- USB sticks and memory cards
- RAID and NAS: Synology, QNAP and servers
- MacBooks with storage built into the board
- BitLocker-encrypted drives
How it works
The initial consultation is free and tells you whether the fault is physical or logical, and the best way to recover your data. We give you the price before any work starts. Physical recoveries are done under clean room conditions using professional tools such as PC-3000, and we work on a copy of the drive wherever possible so your original isn’t put at further risk.
Data recovery: all services
Hard drives
SSDs
USB sticks and memory cards
RAID and NASBring it in or call us
Walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.