Xbox repair in London for every current model: we repair Xbox Series X, Series S, Xbox One, One S and One X. Power faults and HDMI ports are the usual suspects, followed by disc drives and failing internal storage.
Xbox faults we fix
- No power, or clicks then nothing
- No picture: HDMI port or HDMI chip failure
- Green screen or stuck on the start-up screen
- Disc drive won’t read or eject
- Overheating and loud fans
- Controller stick drift and bumper faults
Which Xbox repair do you need?
The symptom usually tells us where to start:
- No power at all, or a click and then nothing: on the Xbox Series X and S, and the Xbox One S and One X, the power supply is built in, so a failed supply or a power surge is the usual cause. On the original Xbox One, try a different power brick first.
- Powers on but no picture: check another HDMI cable and TV input. If that doesn’t help, the HDMI port is often damaged from the console being moved with the cable still plugged in, or the HDMI chip behind it has failed.
- Green screen, or stuck on the start-up screen: on the Xbox One family this is often a failing internal hard drive. We replace it with an SSD and reinstall the system software.
- Loud fan and sudden shutdowns: dust in the heatsink and dried thermal paste. A full internal clean usually fixes it.
- Disc won’t read or eject: a worn laser or a faulty drive mechanism. The Series S and the digital editions have no disc drive.
Before you bring your Xbox in
- Your games and saves are linked to your Microsoft account and backed up to the cloud when the console is online, so a repair doesn’t lose them.
- If the console still starts, note any error code it shows; it helps us find the fault faster.
Not sure which Xbox you have? The model number is on the label on the back or bottom: see our Xbox Series X (1882) and Xbox One S (1681) pages, or all our console repairs.
Questions we get asked
My Xbox is stuck on the green screen. Is it the hard drive?
Often, yes, on the Xbox One. We can replace it with an SSD, which also makes the console much faster.
Is it worth repairing an Xbox One?
Usually. Most repairs cost a fraction of a replacement console.
Can you fix an Xbox Series X that won’t turn on?
Usually, yes. The power supply is built into the Series X and S, and a failed supply or power-related fault on the board is the most common cause.
My Xbox has no picture but turns on. What’s wrong?
Most often a damaged HDMI port or a failed HDMI chip. Try a different cable and TV input first; if that doesn’t help, it’s a repair job.
Will I lose my games and saves?
No. Games and saves are tied to your Microsoft account and synced to the cloud, so they come back after the repair.
Book online, bring it in or call us
Book online in two minutes, or walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.