Pop-ups, a browser that sends you to strange sites, a computer that has suddenly become slow, or warnings you don’t trust: these are all signs of malware. We clean it out properly and make sure it can’t easily come back. You can bring your laptop or PC to our SE1 workshop, and we can also come to you in London.
What we remove
- Viruses, trojans and worms
- Adware and pop-ups
- Browser hijackers and fake search engines
- Spyware and password stealers
- Fake antivirus and “your computer is infected” scams
- Remote access tools installed by scammers, see scam clean-up
What we do
- Scan and clean the system with professional tools
- Remove unwanted start-up programs and browser extensions
- Install Windows or macOS security updates, and advise if your system no longer gets them, for example Windows 10
- Set up reputable antivirus protection
- Check your email and key accounts for signs of compromise
- Back up your files first if the system is unstable
If your files have been encrypted and there’s a ransom note on screen, that’s ransomware. Disconnect the computer from the internet and see ransomware recovery.
Bring it in or call us
Walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.