Drobo stopped trading in 2023, so there is no manufacturer support or replacement units. Drobo’s BeyondRAID stores data in its own format, which a normal computer can’t read from the individual drives. We rebuild the volume from the drives.
Devices we recover
- Drobo 5N and 5N2
- Drobo 5D, 5D3 and 5C
- Drobo 8D, B810n and B810i
- Older Drobo Gen 2, Gen 3, FS and S units
Problems we recover from
- Red or flashing lights on several drives
- Drobo stuck on “starting up” or not mounting
- Failed power supply or chassis
- Two drives failed at once
- Accidentally removed or reordered drives
Don’t reset the Drobo, swap drives around or put the drives in another Drobo. Note which slot each drive came from, switch it off and bring the unit and all drives in.
How it works
We assess the drive, tell you what’s wrong and what recovery will cost, and only go ahead when you agree. We work on a copy of the drive wherever possible, so your original isn’t put at further risk.
Questions we get asked
Can you move my data off the Drobo to something supported?
Yes. After recovery we can copy everything to a new NAS or external drive and set it up for you.
Book online, bring it in or call us
Book online in two minutes, or walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.