If your PS5 turns on but the TV says “no signal”, the HDMI port is the most likely cause. Ports break when the console is moved with the cable still plugged in, or when the cable is pulled at an angle. We replace the port and check the HDMI chip behind it.
Signs of an HDMI fault
- Console powers on, but the TV shows no signal
- The picture flickers or drops out when the cable is touched
- The cable feels loose or won’t click in
- Bent or missing pins inside the port
Before you bring it in, try another HDMI cable and another TV input. If that doesn’t help, bring the console and its cable to the workshop.
What we do
- Replace the HDMI port with a new, correctly soldered part
- Test and, if needed, replace the HDMI encoder chip
- Clean the console and check the fan while it is open
- Test 4K and 120Hz output before returning it
Questions we get asked
Does this work on the PS5 Slim and PS5 Pro?
Yes. The ports and boards differ, so we confirm your model (CFI-1000, CFI-2000 or CFI-7000) before ordering parts.
Book online, bring it in or call us
Book online in two minutes, or walk in to The Willows, Unit 1, 80 Willow Walk, London SE1 5SY, Mon to Sat, 9am to 6pm. We look at the fault and give you a price before any work starts.